L2/3 Systems Support Engineer
- 24 Sep 2024
- Sydney
- Permanent / Full Time
- High performing and well established MSP
- Great team culture, Multiple office locations and Hybrid working
- Very Competitive remuneration, North Western Sydney
Your new role
A very successful Sydney based Technology Solutions Provider working with a wide range of businesses across industry groups is looking for a talented L2/3 IT Systems Support Specialist to take a lead client-facing role in their business.
Key responsibilities
Being part of a well-established & fast-growing business, your contribution will be highly visible & measurable from day one. This company is looking for highly motivated, highly technical professionals to grow with them.
Sounds like you? Apply online.
Curtis Partnership specialises in Property, Sales, Marketing & Operations, Technology, Finance and Accounting.
Curtis Partnership is committed to supporting inclusive and diverse recruitment. We welcome applicants from all ages and genders, First Nations Australians, culturally and linguistically diverse groups, the LGBTQIA+ community and people with a disability. If provisions or adjustments in our recruitment process could better enable your application to shine please indicate this at the top of your resume.
- Great team culture, Multiple office locations and Hybrid working
- Very Competitive remuneration, North Western Sydney
Your new role
A very successful Sydney based Technology Solutions Provider working with a wide range of businesses across industry groups is looking for a talented L2/3 IT Systems Support Specialist to take a lead client-facing role in their business.
Key responsibilities
- Actively manage 2nd and 3rd level escalations and end-users to receive support & maintenance within the client environments
- Lead, manage and assist with project-oriented tasks (client upgrades, cloud migrations, integration and routine updates)
- Troubleshoot servers and networking hardware as required
- Support cross-skilling and mentor junior team members
- Ensuring documentation is kept up to date
- Demonstrated experience in a similar environment (either In-house support or Managed Services)
- You have strong communication (both verbal & written), a customer-centric approach & excellent time management
- Veeam backup and replication
- Strong working knowledge and understanding of Virtualisation Technologies such as VMware, Hyper-V, Azure Virtual Desktop.
- PowerShell/VB Scripting and/other scripting languages
- Working knowledge of Linux OS, Build, Configuration and Administration.
- Cybersecurity Skills
- Strong Analytical and Troubleshooting Skills
- Palo Alto and Fortinet (firewall rules, NAT rules, SSL, IPSEC tunnels)
- Technical Certifications MS-100/101 and/or AZ-104
- Working with aruba, Switching and Wireless Access Points
- ITIL understanding
Being part of a well-established & fast-growing business, your contribution will be highly visible & measurable from day one. This company is looking for highly motivated, highly technical professionals to grow with them.
Sounds like you? Apply online.
Curtis Partnership specialises in Property, Sales, Marketing & Operations, Technology, Finance and Accounting.
Curtis Partnership is committed to supporting inclusive and diverse recruitment. We welcome applicants from all ages and genders, First Nations Australians, culturally and linguistically diverse groups, the LGBTQIA+ community and people with a disability. If provisions or adjustments in our recruitment process could better enable your application to shine please indicate this at the top of your resume.
