• High performing, well established and growing MSP 
• Great team culture
• Very Competitive remuneration

Your new role
  
A very successful Sydney based Technology Solutions Provider working with a wide range of businesses across industry groups is looking for a talented L3 Systems Support Specialist to take a lead role in one of their teams.
   
Key responsibilities

• Actively manage complex escalations and end-users to receive support & maintenance within client environments
• Deliver advanced remote and onsite support
• Lead, manage and assist with project-oriented tasks (client upgrades, cloud migrations, integration and routine updates)
• Troubleshoot servers and networking hardware as required
• interrogate issues to initiate prevention tactics
• Support cross-skilling and mentor junior team members 
• Provide consistency in documentation to enable constantly updated knowledge base

About you

• Demonstrated experience in a similar environment (either In-house support or Managed Services)
• You have strong communication (both verbal & written), a customer-centric approach & enjoys client contact  

 
 Desired skills & experience

• Strong cloud, extensive experience with Microsoft 365 suite including Office 365, Azure, SharePoint, and ATP
• Windows stack – Server 2008/2012/2016/2019, AD, DFS, DHCP, DNS, Exchange 2008/2013/2016, RDS
• Knowledge with Hyperconverged and other contemporary infrastructures
• Proficiency with on-prem and cloud technologies (AWS/Azure infrastructure design and build)
• Exposure to Routing/Firewalls and Switches 
• Backup Management & Recovery systems  

What's on Offer

Being part of a well-established & fast-growing business, your contribution will be highly visible & measurable from day one. This company is looking for highly motivated, highly technical professionals to grow with them.  
  
Sounds like you? Apply online.

Curtis Partnership specialises in Property, Sales & Operations, Technology and Accounting.